Order Processing: Our standard processing time involves orders being processed and shipped within 3-5 business days. Please note that during major sales or holidays, additional processing time may be necessary.
While we are unable to guarantee changes once an order is placed, we’re here to assist you. If you require assistance, please email us at littleherocandle@gmail.com with as many details as possible, and we’ll do our best to accommodate your request.
Domestic Shipping: Enjoy FREE SHIPPING on all orders within the contiguous U.S. over $75. Once your order is picked up and scanned in by our carrier, transit times will vary based on the chosen shipping method and delivery destination.
Expect to receive your shipping confirmation email as soon as a label is generated for your order. Please be aware that the tracking status may take up to 48-72 hours to update once the label has been created.
Once your order is shipped, the tracking information is beyond our control. While we would love to ensure a smooth delivery, the final delivery process is out of our hands. Regrettably, we are unable to replace missing or stolen packages at this time. If you have any concerns, feel free to reach out to our customer support team for assistance.